Tag Archive | Expertise

The Politics of Expertise in Media and Cultural Research, 30 November

This week I hosted my first symposium and it was a very stimulating day that has provided a lot of food for thought. I would like to thank the fourteen speakers who travelled from all over Europe to present at the symposium. Also a special mention to MA student Anna Pirvola, PhD student Emily Bettison, and School of Media colleagues Annette Naudin and Kirsten Forkert for their help and support throughout the day.

I plan to upload the audio for each speaker to this blog when I get a chance. In the meantime, you can see the abstracts for each presentation in the abstract booklet. I also created a Twitter list of all of the speakers, for those who wish to get in touch.

When I used to blog about conferences I would summarise the presentations by each speaker, or at least the most interesting speakers. I think in this case that would not be useful; instead it is worth discussing the key themes which emerged from the talks.

One of the most prominent and noticeable features of most of the presentations was the masculinity of expertise, which I have discussed previously. I heard on several occasions the expert being referred to as a ‘he’, and most experts that were featured, whether they be Youtube vloggers or TV personalities, were white men. I think it’s important to stop and question this assumption of the expert as masculine, and explore in greater depth why women are not as heavily associated with expertise as men are.

A second theme is the idea of expertise being something you become – it is easy to proclaim and ascribe expertise, but it needs to be substantiated with evidence of knowledge and skill, and then recognised as legitimate by others of an equal or higher status. It is not helpful to think of expertise in binary terms (you have it or you don’t) – it is much more complex than that. Many of the speakers drew this out in their presentations.

Finally, I noticed that a lot of the discussion was about experts ‘out there’ – their position in politics, society and the media, and how they are perceived. There was little about the self and expertise, for example self-identity and expertise, or performing expertise. How do individuals accumulate and negotiate their expertise? How do they mobilise expertise over the course of their careers? This was thoughtfully unpicked in a reflexive talk by Natalie Squared, and there is much more room to think this through in a variety of contexts.

What also struck me was how expertise matters in so many different areas. There were talks (for example) about non-professional actors, heritage food, Martin Lewis (of Money Saving Expert fame), video gamers, street food vendors, journalists and Brexit, and expertise was thoughtfully discussed in all of these contexts and more. Expertise, so often taken for granted, needs further scrutiny and I hope this symposium is a step towards that.

Overall it was a very thought-provoking day and I was immensely pleased with the quality and diversity of the papers, as well as the level of engagement and discussion. There was also a warm and encouraging atmosphere throughout the day and I was glad to see a few of our MA and PhD students in attendance. I hope everyone enjoyed it as much as I did.

The Most Famous Artist

Thanks to my colleague Annette Naudin for tweeting this video, which raises a lot of questions for me about art, expertise and social media.

This is a short documentary-style video by Buzzfeed which focuses on an artist on Instagram called ‘The Most Famous Artist’, whose real name is Matty. Buzzfeed follow him going to flea markets to buy paintings to modify, chart the rise and fall of his internet startup career, and include interviews with an art collector who purchased one of his paintings, and a fine art curator, who argues that even though Matty’s work seems ‘easy’ a lot of work goes into it, and it can still be considered good art. What is ‘good art’ anyway? On themostfamousartist Instagram, one person commented on the above video with this:

There was a part in this video that I absolutely loved. “People think: ‘I could’ve done that’, and the message is: “good, go do it” with my being a young artist and following a bunch of artists and art accounts here on Instagram, I see a lot of work. And I find myself looking at these works thinking “wow I wish I came up with that” or “wow I totally could’ve done that” and the subjects of these works aren’t complicated at all. So I find your artist POV very interesting and intriguing. I think that is something I, as an artist, strive to do as well: create “easy” non complicated art that just anyone could come up with or understand or recognize. That’s what I love about art, it doesn’t have to be complicated at all. Keep doing what you’re doing”

Though Matty’s art may appear to be ‘easy’ there is a some financial investment in sourcing the initial paintings, the thought which goes into what would look good for the medium, and the work that goes into creating the art. The end product is generally well received, judging by the sales, comments and growing number of online followers.

What I found particularly interesting from this video was when Matty describes his process, the most important thing for him is that he knows “it will photograph well and spread online”. When he wants to exhibit in a gallery, he uses his thousands of Instagram followers as a way of getting his foot in the door, which a few of my own participants have some difficulty with. This is an example of how social media can be integral to the art process, from being the inspiration for art (as this artist often does) to being used as a vehicle for self-promotion and performance of expertise.

What is the expertise of this person and how is it performed? He never says he is a ‘great’ artist. He actually claims in the opening seconds of this video that he “doesn’t actually know how to make any art”. His emphasis is on the ‘famous’, and his Instagram name of ‘themostfamousartist‘ encapsulates what his art is all about-fame. He creates art about hot button, popular topics on social media which he then displays on social media. I’ve been working with the idea that expertise is a process developed from relations and associations with others, and that’s exactly what this person is doing. He is building a large online following which he is using to get into art galleries and he is associating himself with large brands and public figures. All of this is evident just by looking at his Instagram profile. That is where I found the below image, by @drewtoonz:

instagram artist_edited

Instagram: @drewtoonz 

Instagram itself is a central platform for some artists and art; I’ve seen several examples recently of Instagram art and photography being exhibited, including a photography exhibition at the Ikon gallery in Birmingham. There are the spoof selfies considered to be ‘Instagram Masterpieces‘ and the New York artist selling other people’s Instagram photos for thousands. Whenever these stories come up I always think about expertise and the art world, and what this means in the ‘social media age’. Can anyone call themselves an artist on Instagram and make a living out of it and if so, how far can they go? How important is the ‘publicness’ of platforms? Does it matter how much time or effort goes into a piece of art if it gets thousands of likes? Does a number of likes on a picture make it ‘good art’?

Gender and expertise

Lately I have noticed a particular theme in my social media analysis of artists, most notably among my female participants. A lot of my thinking around this also coincides with a paper I recently co-wrote with my colleague Annette Naudin on female cultural entrepreneurs. Before that I hadn’t read much around gender even though it is incredibly important when thinking about cultural work, especially as some of my participants are women situated in a ‘working from home’ context where blurring between personal and professional life, while an accepted part of being an artist, could be exacerbated with the use of social media for work and personal purposes. Some work has been carried out on female artists working from home and it has focused on how they manage the family and the more traditional domestic responsibilities which most women are still expected to do (Luckman, 2015; McRobbie, 2016). These wider issues are important and provide the context for my own area of focus: gender and expertise.

Social media and art and craft seller websites such as Etsy allow anyone to create and sell art and potentially make money from it, and the large majority of sellers on sites like Etsy are women. The opening up of cultural production through social media and seller sites has raised questions about the legitimacy of amateur art and its impact on ‘professional’ artists (Luckman, 2015).

Social media also makes it easier for people to say they are an expert in their field, to a potentially global audience, and yet the implications of this are yet to be explored in cultural work. In addition, those who talk about ‘experts’ in the cultural industries usually refer to cultural intermediaries, consultants and art critics (Prince, 2010; Taylor, 2013) and the idea of the expert is traditionally masculinised (Thomas-Hunt and Phillips, 2004). What about the expertise of artists? And what about the female experts in cultural production? I will unpack these questions using insights from my research so far.

1. What about the expertise of artists?

My social media analysis is still ongoing; for all of my participants I am taking samples of social media posts over four months and analysing them using Candace Jones’ (2002) signalling expertise framework. My findings so far demonstrate the importance of other people and companies for artists, especially for performing expertise. This includes associations with others through mentions and follows, mutual endorsement through retweets and sharing positive reviews from clients/customers. All of these practices are evident in my analysis so far. I’m now going to relate these to two useful concepts I have come across recently.

Naming

Pierre Bourdieu’s concept of naming a useful way of conceptualising this public endorsement on social media. Naming is “a symbolic strateg[y] through which agents aim to impose their vision of the divisions of the social world and of their position in that world” (Bourdieu 1991:239). This relates to how those in power can endorse people, such as artists, and enhance their status and reputation, which I have written about in a previous blog post.

The practice of retweeting endorsements by others and associating oneself with larger clients can be considered to be an example of artists using social media to repurpose the ‘naming’ by companies or people who could help to enhance their status. Where companies or people may not explicitly ‘name’ an artist, that artist can create an impression of naming which is specific to social media, such as mentioning others in posts and retweeting or sharing positive reviews by others.

In addition, Bourdieu’s process of ‘naming’ can be further progressed for social media: while being mentioned by high-profile and powerful companies/people is incredibly important for gaining increased exposure and enhancing one’s status, what occurs more often, and what appears to be crucial, is the mutual ‘naming’ among the artistic community, on social media at least, and more frequently among female artists, which I will talk about in more depth shortly.

Labour on social media

When thinking about social media use, the process of naming links to the idea of ‘relational labour’, which Nancy Baym defines as “regular, ongoing communication with audiences over time to build social relationships that foster paid work” (2015, p. 16). For my research, the idea of relational labour is useful for thinking about the labour that goes into performing expertise on social media-associating with others and nurturing those associations.

However, the idea of relational labour is too narrow for thinking about how the artists in my research use social media as a whole. Relating to each other is not all they do on social media, and paid work is not always the aim. They also build and maintain their online presence, browse for inspiration, check up on events and opportunities, see their friends’ latest holiday photos, look at memes posted by other artists or random people, or read the latest industry news. They do all of this on social media, and most of it feeds into their artistic practice. I argue that the labour of these myriad of practices, and the way they interweave with work and personal life, is better described as social media labour. 

2. What about the female experts in cultural production?

While I need to do more primary research and reading, I have some idea of where I can situate my initial thoughts on expertise in debates around gender, feminism and creative labour. Conor et al (2015) argue that despite appearances, gender inequalities are prevalent in the cultural industries; and in the same collection, Scharff (2015) highlights the challenges for female classical musicians to effectively self-brand and present themselves online in order to effectively compete for work. These accounts focus primarily on the cultural industries, such as film and music, and not the experiences of artists, however they point to wider prevailing inequalities for female cultural workers and increasingly difficult conditions for women to forge a successful career in the sector. In terms of gender inequality in art, Linda Nochlin asked in 1971 Why have there been no great women artistsWith Nochlin highlighting that the great artists of art history are often the heroic, singular male ‘genius’, identified by the male art historians. More than 40 years later, Nochlin could still be asking that question. According to a-n the artists’ network: “while female fine-art graduates outnumber male, only six women have won the Turner Prize in 30 years (four in the last ten), with male nominees vastly outnumbering female”.  The visibility of female artists remains an issue, so what about the female artists and what do they do to perform expertise on social media?

Using the signalling expertise framework, I’ve found that the major stand out theme is the widespread retweeting and mutual support demonstrated among female artists, even when they appear to be in direct competition. This is commonly in the form of simple retweets, but sometimes the tweets are quoted and accompanied by a compliment or kind message.

I’ve also noticed some communities on Twitter, particularly writing groups, where the majority of members are women and there appears to be a great deal of mutual support and encouragement going on; this is sometimes gathered around hashtags such as #Tuesdaybookblog. In interviews, a few of my participants have talked about the importance of supporting each other, with one person saying “we all need to make a case for the arts” which is important for reminding me about the significance of the wider context of the cultural economy and cultural policy.

This supportive online environment is not the form I thought the performance of expertise would take, but it has and it suggests that while the marketplace is crowded and competitive (and social media potentially opens that up to even more competition) there are at least pockets of convivial, supportive activity going on, particularly among the female artists. While they could be acting to “make a case for the arts”, are they also making a case for female artists?

 

References

Baym, N. K. (2015). Connect with your audience! The relational labor of connection. The Communication Review, 18(1), 14–22.

Bourdieu, P. (1991) Language and Symbolic Power. Polity Press.

Conor, B., Gill, R., & Taylor, S. (2015). Gender and creative labour. The Sociological Review, 63(S1), 1–22.

Jones, C. (2002). Signaling expertise: How signals shape careers in creative industries. Career Creativity: Explorations in the Remaking of Work, (May
1998), 209–228.

Luckman, S. (2015). Craft and the Creative Economy. London: Palgrave Macmillan.

McRobbie, A. (2016) Be Creative: Making a Living in the New Culture Industries. Sussex: Wiley.

Nochlin, L. (1971). Why have there been no great women artists?. The feminism and visual culture reader, 229-233.

Prince, R. (2010). “Fleshing out” expertise: the making of creative industries experts in the United Kingdom, Geoforum, 41(6), 875-884.

Scharff, C. (2015). Blowing your own trumpet: exploring the gendered dynamics of self‐promotion in the classical music profession. The Sociological Review,
63(S1), 97-112.

O’Connor, J. (2013) Intermediaries and Imaginaries in the Cultural and Creative Industries. Regional Studies, (ahead-of-print), pp. 1-14.

Thomas-Hunt, M. C. and Phillips, K.W. (2004). When What You Know Is Not Enough: Expertise and Gender Dynamics in Task Groups. Personality and Social Psychology Bulletin, 30(12), 1585–1598.

 

Conferences at Middlesex and Salford

I’ve been on ‘tour’ in the past week presenting at conferences at the University of Middlesex and the University of Salford. Before doing a quick recap of those, first I’ll introduce what I presented myself.

Compared to my previous conference presentations, this is a more rounded analysis of my pilot study because it includes material from the interview. I incorporated Bourdieu’s ideas of the illusio into my analysis, because I have found it useful when thinking about artists and expertise. The slides are below:

My main arguments are:

  • Expertise is a social relation, and on social media this is performed in a public way through the use of platform-specific functions such as hashtags, replies, likes etc.
  • This can be conceptualised for artists using Bourdieu’s idea of the illusio – a consensus about consecrated artists, which is reached by those in power and fundamental to the elevation of those artists over others, “permitting consecrated artists to constitute certain products, by the miracle of their signature (or brand name) as sacred objects” (p.230). A ‘social media’ version of this could be when a user or company with high status, such as a world famous art gallery, retweets an artists’ work to their thousands (maybe millions of followers), immediately boosting that artist’s reputation and adding to their performance of expertise, potentially elevating them over other artists also on social media.
  • However, the temporal and structural qualities of social media, as well as the motivations of the corporations who own the platforms, influence what is displayed and seen on social media and therefore must be considered in contemporary accounts of cultural work.

I’m currently putting together an abstract and paper based on this, and incorporating my more recent research, for an edited collection based on contributions to the Creative Industries and Collaborative Production Symposium at the University of Middlesex.

The Creative Industries and Collaborative Production, University of Middlesex, 13 Nov 2015

The keynote for this one was Sarah Brouilette, who talked about her recent work with Chris Doody on the Literary as Culture Industry, which is of particular interest to me. Sarah said that the idea of being a writer is still highly appealing because it appears to be a form of non-alienated labour, but this idea is tenuous. She talked about how the literary nowadays is transmissible to other media forms such as films, TV, etc – a “profilerating literary adaptation industry, endlessly repurposed”. She argues that the literary is now liquid content which pervades all other forms of media, and now that authors are aware of this, it changes the illusio – authors that are elevated are those whose books can successfully translate to other media forms. She also raised a point about e-book readers and their function to determine how people read books and collect information about them. This is an example of the ‘power of the platform’ I talk about in my own work.

The other papers included a great mix of work on new media and creative industries. James Graham (below) also talked about the literary industry and authorship – arguing that the author – the ‘brand name’ (to draw on Bourdieu again) is a platform for translating product into sales. James talked about a collaborative, edited collection called Ponte City in which the editors were eventually listed as the main authors, the auteurs, and therefore recieved the credit.

20151113_124457 Alessandro Gandini, who I met at University of Warwick and who asked me to present at this symposium, finished the day with a great presentation about his work on creative labour markets and the collaborative economy. He talked about creative workers and reputation – the idea that ‘you’re only as good as your last job’ and how this is crucial for securing work in precarious industries, where free and unpaid work is common. Of particular interest to me was his idea of the social media reputation economy – how freelance websites and social media contribute to reputation building, which is prominent in the dialectic between risk and trust for workers. On social media this requires the production and curation of a public and social self to be sold as a commodity – self-branding.  Alessandro argued that we have a financialised labour market where free labour is an investment, and risk falls entirely with the individual. He argued that the collaborative economy resembles “neoliberalism on steroids” rather than an aftermath of neoliberalism- with self-exploitation as investment and false consciousness as self-branding.

I see reputation as a subset, a component of expertise, and I’m particularly interested in the ways reputation is manifest online, particularly through social reputation measurement sites such as Klout, which calculate your online reputation through a series of algorithms, and present you with a score to show how influential you are. The role of these sites has not come up in my own research yet.

Challenging Media Landscapes, University of Salford, 16 Nov 2015

This was a huge event with four paralell sessions throughout the day and two high profile keynote speakers in David Hesmondhalgh and Angela McRobbie. David talked about his new book on cultural policy, providing an overview and critique of cultural policies since New Labour, right up to the current Conservative government. He argued that cultural policy has failed to deal with inequalities in access and participation in the arts, and that policies should pay more attention to social democratic goals, highlighting the activities of the left-wing Greater London Council in the late 1980s as an example of this.

Angela McRobbie also talked about inequalities in cultural work and entrepreneurship in the ‘talent economy’. She argued that the double movement of individualisation and neoliberalisation is defined through competition, talent and self-responsibility. Much like what Alessandro talked about at Middlesex, the risk is with the individual whether they sink or swim, with no safety net of the welfare state. This is reproducing social inequalities.

 Angela also talked about the ‘middle-classification’ process – a new creative workforce working in jobs in retail and the service industry which have been ‘elevated’ to creative work, such as coffee baristas. Young people are paving the way for an inflated middle class where the emphasis is on passionate work which permeates all aspects of life. I see this as an example of the artist as a model for all types of work, as argued by Andrew Ross and others.

The final panel of the day was particularly interesting for me, with contributions from Dan Ashton, Daniel Allington and Leandro Lima, all about cultural production online. Leandro talked about gender equality in crowdfunded games, highlighting that even though there are opportunities for anyone to create games, gender inequalities in those that are crowdfunded still remain, with very few women in major development roles.

Daniel Allington presented his work on Soundcloud and music production within ‘scenes’. Even though soundcloud offers a space for anyone to make music, place is still important, and those producers with the most followers resided in the major cities within particular clusters and cliques. Finally, Dan Ashton talked about cultural production in the bedroom and its value, presenting some examples of people who have made millions from creating YouTube videos, arguing that the bedroom is now an important site for cultural production. Creating these videos requires a great deal of time, effort and equipment, which not everyone has access to.

I pointed out at the end of this panel was that these were all examples of ‘amateur’ cultural production, which carries with it the idea that ‘anyone’ can produce cultural products, and the promise of one day ‘making it big’ regardless of your gender, social class, and so on. But what was apparent in all of those examples was that the issues and social inequalities associated with traditional forms of cultural production appear to be replicated in amateur, online cultural production.

These conferences were really helpful for thinking about the really relevant issues for my work – particularly around social class and inequalities in contemporary cultural work.

Artists, expertise and mediation

For my research into the social media use of cultural workers, I’m focusing specifically on artists – for example those working in fine art, music and literature. This is because the production of art, in its traditional sense, is not known to include much of ‘the digital’ in its process. This is changing now, and I believe that looking at the role of social media in artists’ lives and creative practice will provide a useful, more contemporary insight into cultural work.

The focus on artists has led me to Bourdieu’s The Rules of Art (1996) which I have found particularly useful, as it is grounded in an historical account of artistic production which provides a useful backdrop for me, not coming from an art background. The concepts in the Rules of Art have given me much to think about in terms of expertise as well as my own conceptual framework.

One concept in particular is the illusio – a “collective belief in the game” – a collective consensus which is fundamental to the elevation of some artists over others, “permitting consecrated artists to constitute certain products, by the miracle of their signature (or brand name) as sacred objects” (p.230). In terms of the process of expertise, this has paralells with how I understand expertise through this definition by Russell Prince – of expertise as a “social relation, where a particular actor has authority over another actor through their possession of a particular form of knowledge” (2010:6). In the art field, the social consensus of artists deserving to be consecrated is reproduced within a field until even their name is sacred – the consecrated artist is believed, by those in power within that field, to possess superior aesthetic technique, resulting in their elevation. Bourdieu here is talking primarily about 19th century artists, and argues that much more lies behind the supposed ‘genius creator’.

This elevation of artists is where the accumulation of symbolic power (prestige) is a factor. Bourdieu says that this occurs for artists who observe the rules of the functioning of the field (of art production). He claims that symbolic power in this context is associated with “pure” art, and is opposed to the forms of “heteronomous power” in which “certain artists and writers and more widely all holders of cultural capital – experts, administrators, engineers, journalists – may find themselves granted as a counterpart to the technical or symbolic services they render to the dominants (notably in the reproduction of the established symbolic order)” (p.120). So in other words, those artists and writers who appear to be driven by a more economic logic, are in opposition to those who may have more symbolic capital and driven by a more artistic logic.

Is this the case nowadays? For cultural workers, tensions between ‘art for arts sake’ and making money persist (Eikhof and Haunschild, 2006). But does the opposition between prestige in the field, and working for ‘the dominants’, remain? Social media has the potential to help individuals, videos, music, images etc to ‘go viral’ and reach people all over the world. For artists. would using social media in order to reach as many people as possible and sell art be perceived as rendering services to the dominants? As argued by Hesmondhalgh (2006), Bourdieu’s work on cultural production, while valuable, pays little attention to the role of large corporations, and when thinking about social media the power of ownership cannot be ignored. Companies such as Facebook and Twitter own everything we put on their sites and can use it however they like to make money.

Expertise

In terms of expertise, there are parallels between Bourdieu’s description of artists rendering services to the dominants, and questions of the legitimacy of experts in Science and Technology Studies (STS) literature, in which the legitimacy of experts in the public eye (scientific experts) is questioned (Wynne, 1992). Ulrich Beck (1992) describes how public trust in experts was undermined during the 1980s and early 1990s by not only mistakes and inaccuracies, but also the incorrect perception of the public by experts as “engineering students in their first semester” (p.59). This led to less public trust in experts, and increased mass media exposure by experts has been argued to contribute a de-legitimisation of expertise overall (Beck, 1998; Luhmann, 2000; Arnoldi, 2007). Is being ‘public’ for artists ‘rendering services to the dominants’ nowadays?

With regards to expertise, what is highlighted by Bourdieu, Wynne, Beck etc  is a tension between ‘publicness’ and legitimacy. Social media allows people to have a ‘public’ presence and perform expertise, what do artists think of this? Why exactly are they using social media, what do they gain (or hope to gain), and how exactly do they perform expertise? In terms of the illusio, a consensus about an artists’ expertise could be produced publicly on platforms such as Twitter, particularly if an artist is retweeted by a major art gallery, or a very famous artist, who, in the modern context, appear to be most able to ‘consecrate’ an artist in an online context anyway, because of the number of followers they have and the potential audience they might reach. The temporal qualities of platforms are important to consider here, which I will talk about shortly.

Where Bourdieu is particularly useful for me is his assertion that there is more to cultural production than the individual act of creation:

“The producer of the value of the work of art is not the artist but the field of production as a universe of belief which produces the value of the work as a fetish by producing the belief in the creative power of the artist […] It must therefore take into account not only the direct producers of the work in its materiality (artist, writer, etc) but also the ensemble of agents and institutions which participate in the production of the value of the work via the production of the belief in the value of art in general and in the distinctive value of this or that work of art

Bourdieu (2006:229)

For artists, this includes their employers, clients, customers, and others in their networks, as well as who they associate with publicly on social media platforms. As mentioned before, the role of corporations is important in this consideration, but so is the platform structure of social media. These platforms are built to make money for owners (Skeggs and Yuill, 2015) but they also have functions and features which enable people to associate with others and perform expertise in ways which were not possible when Wynne, Beck and Bourdieu talked about expertise. These platforms mediate expertise performances and associations with other people and organisations. As argued by Kember and Zylinska (2012), the ‘lifeness’ of media is important to consider – the temporal aspects of it. For example, the timeline formats of Twitter, Instagram and Facebook mean that content is scrollable and some posts can easily be missed. So if an artist is maintaining a Facebook page, Facebook’s algorithms make that page less visible to people who ‘like’ it, to encourage the artist to pay to promote posts and drive people to their page. One of the artists I have interviewed has talked about this as a major obstacle for her, and this has led me to think more seriously about the role of platforms and social media corporations in cultural production.

Summary

The work of Bourdieu is useful for thinking about expertise in the art world as a social relation, and this has parallels with other definitions of expertise in other fields that I have used before (Arnoldi, 2007 and Prince, 2010 are examples). Another parallel I found across the literature is the tension between ‘publicness’ and legitimacy; and with social media allowing people to perform expertise in a public way, is this a tension for artists? Finally, I find Bourdieu’s ideas of field useful for conceptualising cultural production, but I argue that within the ensemble of agents and institutions he talks about, the mediating potential of social media platforms, and the corporations behind them, also need to be considered.

University of Birmingham Research Poster Conference

On 16 June I presented at the University of Birmingham’s research poster conference. My poster covered the performing expertise aspect of my PhD, and I designed it to look like Twitter to make it a bit more eye-catching. It was a productive day and definitely good practice for talking about my research to a variety of audiences.

Here it is below. Click for a larger version.

Research conference poster Karen Patel V2

Cultures in Disarray, Kings College London 11-12 June 2015

This was originally posted on the Birmingham Centre for Media and Cultural Research blog.

Last week I presented externally for the first time at the Cultures in Disarray conference at Kings College London. It was a thoroughly enjoyable two days with many interesting talks from a variety of disciplines.

The first keynote speech was by Peter Dahlgren who talked about civic cultures and participation, characterising it as a circuit with six dimensions: knowledge, values, trust, spaces, practices and identities. I found it interesting that he drew upon the work of Bourdieu to talk about online participation as an ‘online habitus’ which is acquired through the practices and experiences of everyday life. Peter didn’t go into too much depth with this, but everyday life is something I am looking at in my PhD so it certainly got me thinking.

Peter Dahlgren

Peter Dahlgren

The talks that followed were themed around technology, then creative and cultural industries. There was a really interesting case presented by Yachiao Tu (pictured below) about the use of creative and cultural industries discourse in Taiwan to brand the city as a tourist destination. She describes how the government borrowed the UK’s discourse about creative and cultural industries, as well as the ‘Creative Britain’ strategy, and used it to brand creative and cultural industries (CCI) based tourism destinations. These include CCI hotels and parks, and she talked about the use of terms such as ‘creative life’ in the marketing discourses around these destinations. It was a real eye opener for me, to see another city adopt the UK’s creative and cultural industries strategy and almost take it to an extreme. The presenter told us that on the local TV and radio, ‘CCI’ is talked about constantly. I would really like to go to Taiwan now to see this for myself!

CCI woman (800x450)

Yachiao Tu

I presented on the second day on one aspect of my PhD – the performance of expertise on social media, with some results from my pilot study. It was really useful to hear feedback from people and their questions and suggestions about social media methodology. In particular I have to thank Roberta Comunian for her feedback which will be a great help for my next conference at the University of Westminster this week.  Expertise was mentioned a few times throughout the conference but only in passing, and afterwards a couple of people researching social media told me they had never ‘thought about expertise’ before.

Presenting

Presenting

The final keynote was by Nick Couldry who talked about his thoughts on the social construction of reality, arguing that the corporate attempt to construct reality needs to be interrogated. He describes how social media is increasingly the space where ‘the social’ is happening, and corporations are constructing these spaces and aggregating data to make profit. Of particular use to me was the flagging up of literature which really interrogates this, in particular a book by Ulises Mejias (2013) called Off the Network. It was a very provocative keynote and I’ll be interested to read Nick’s next book, which he is currently writing.

Nick Couldry (800x306)

Nick Couldry

To find out more about the papers presented see the book of abstracts.

Melissa Gregg at the University of Leicester

This was originally posted on the Birmingham Centre for Media and Cultural Research blog.

On 12 May 2015 I attended a research seminar at the University of Leicester with Melissa Gregg, whose work has been particularly useful for my own research on social media, especially the book Works Intimacy (2011), about mobile technology, the internet and how it impacts the boundaries between personal and professional life. Currently she works as a principal engineer for Intel Corporation.

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For this presentation Melissa talked about some research for her forthcoming book Counterproductive, which aims to offer a history of time and self-management in the workplace. In the talk she focused on the cinematic origins of productivity, using the films by Frank and Lillian Gilbreth to examine the performance of productivity. The Gilbreths studied productivity by filming workers carrying out repetitive tasks, and identifying ways in which physical movement could be decreased to increase productivity. The films are a fascinating insight into this work.

Melissa explained how productivity nowadays is a common sense ‘good’, a guise for ‘professionalism’ and how there is a social pressure for everyone to be productive. She questioned the rationale for this, and interestingly she asked whether being productive is a neoliberal replacement for being happy.

There were many points in the talk which resonated with my own research. For example drawing attention to productivity as a guise for professionalism, which is a term I have been thinking about in relation to expertise. I’m noticing in literature and in talks like this that there are so many different ways to talk about expertise, what do they mean? How are they different or similar? Gregg’s work on performing professionalism continues to be useful for me, and has paralells with my own work on performance of expertise. How to analyse performance of expertise is something I’m thinking through in my pilot study and I’m delivering a paper about it next month at the Cultures in Disarray conference. There are again many ways to look at performance, such as drawing on the work of Erving Goffman’s Presentation of Self in Everyday Life (1959) which may be the approach I will take.

Melissa’s approach to performance draws from the work of the the field Science and Technology Studies (STS) which I have also looked at recently. She called it the ‘performativity of scientific knowledge’ and made an interesting point about how the Gilbreths themselves were performing their own brand as scientists through the use of film. We could say they were performing their expertise! Melissa also noted the way metrics were measured were a performance, for example how the films were overlaid with grids.

Next she talked about the Hawthorne studies, in particular the women in the relay assembly test room, a study where groups of women working in relay assembly were subjected to varying working conditions to ascertain the best environment for productivity. Melissa revealed some shocking practices in this research, particularly the medical examinations the women took between tests, and the judgments made about these women in the records (using phrases such as ‘normal body type’).  Melissa identified how scientific authority was performed by the men running the study, and the competing forms of authority, which again resonates with me because I’ve been thinking about hierarchies of expertise, particularly creative industries expertise and how it is perceived in comparison to scientific expertise, which is traditionally known as the “default agent of public meanings” (Durant, 2008).

Melissa then brought us back to the present, and the growing popularity of productivity apps (for example Trello and Evernote, both of which I use myself), which she argues packages productivity as a lifestyle, and this has tensions with the ability to effectively segment personal and professional life. Though I’ve spoken much about expertise, the role of social media use in the personal and professional lives of creative workers is the second major issue I am looking at in my PhD. Melissa argued that such productivity apps give people the impression that they are taking control of their lives, but really “we’re not empowering people to determine what they want, algorithms to it”. This is an resonant point, because when looking at platforms and apps, their architechture and what they allow the user to do are important, and this is a particular theme coming from my pilot study, and i’ll make the paper about this available next month.

Melissa’s talk was enlightening and thought-provoking, and I felt privileged to be there. There were a lot of interesting crossovers with my own research, and I look forward to her book.