Community in, commodity out | Service design | guardian.co.uk

Businesses and public services alike face huge change in the new information era. They need to shift their emphasis back – to what people really want: http://www.guardian.co.uk/service-design/new-information-era

Posted via web from karenpatel’s posterous | Comment »

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About Karen Patel

PhD candidate in social media and cultural work at Birmingham City University.

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